Sonic On-Boarding

step 1: Message Us - Initial Contact

Duration: 24hr response 

Objective: Establish initial connection and understanding

What Happens:

• Client reaches out through our website, email, or phone

• Initial inquiry is logged 

• Brief preliminary discussion about client’s needs and goals

What We Need from You:

• Basic information

• Brief description of your branding challenges

• Preferred communication method

• Timeline expectations

Deliverables:

• Welcome email with next steps

• Preliminary questionnaire

• Scheduling link for consultation

Step 2: Schedule Consultation - Discovery Call

Duration: 60-90 minutes 

Objective: Deep dive into your brand needs and vision

What Happens:

• Comprehensive brand assessment call

• Discussion of current brand positioning

• Exploration of target audience and market

• Review of competitors and industry landscape

• Identification of pain points and opportunities

What We Need from You:

• Current brand materials 

• Target audience demographics

• Business goals and objectives

• Budget parameters

• Key stakeholders availability

Deliverables:

• Detailed consultation summary

• Initial brand audit findings

• Preliminary recommendations

• Custom proposal outline

Step 3: Define Deliverables - Project Scope & Agreement

Duration: 3-5 business days

Objective: Establish clear project parameters and expectations

What Happens:

• Detailed project proposal creation

• Scope of work definition

• Timeline development

• Investment structure presentation

• Contract preparation

What We Need from You:

• Feedback on proposed scope

• Timeline approval

• Budget confirmation

• Stakeholder sign-off authority

Deliverables:

• Comprehensive project proposal

• Detailed scope of work document

• Project timeline and milestones

• Service agreement for signature

Step 4: Sonic Free Trial - Brand Voice Discovery

Duration: 5-7 business days

Objective: Develop and test your brand’s sonic identity

What Happens:

• Brand voice and tone analysis

• Sonic branding elements exploration

• Audio identity concepts development

• Initial sonic branding samples creation

• Client feedback and refinement session

What We Need from You:

• Brand personality preferences

• Audio style preferences

• Feedback on sonic samples

• Target audience audio preferences

Deliverables:

• Brand voice guidelines draft

• 3-5 sonic branding samples

• Audio identity concepts

• Feedback incorporation plan

Step 5: Evaluation - Review & Refinement

Duration: 3-5 business daysObjective: Assess and refine all proposed branding elements

What Happens:

• Comprehensive review of all brand elements

• Stakeholder feedback collection

• Refinement of concepts based on input

• Final concept presentation

• Approval process facilitation

What We Need from You:

• Detailed feedback on all concepts

• Stakeholder input compilation

• Final direction confirmation

• Approval for production phase

Deliverables:

• Comprehensive brand evaluation report

• Refined brand concepts

• Final concept presentation

• Production-ready specifications

Step 6: Payment - Investment Processing

Duration: 1-2 business days

Objective: Secure project investment and initiate production

What Happens:

• Invoice generation and delivery

• Payment processing and confirmation

• Project kickoff scheduling

• Team assignment and introduction

• Resource allocation

Payment Options:

• Full payment upon project start

• up to 50% deposit with remainder at completion

• Monthly payment plans (for longer projects)

• Custom payment arrangements available

What We Need from You:

• Payment processing

• Final approval to proceed

• Key contact confirmation

• Access to necessary resources

Deliverables:

• Payment confirmation

• Project kickoff package

• Team introduction materials

• Resource access instructions

Step 7: Project Management - Execution & Delivery

Duration: Varies by project scope

Objective: Deliver exceptional branding results through structured management

What Happens:

• Dedicated project manager assignment

• Regular progress updates and check-ins

• Quality assurance at each milestone

• Continuous communication and feedback loops

• Final delivery and handoff

Project Management Features:

• Weekly progress reports

• Real-time project dashboard access

• Scheduled milestone reviews

• Direct communication channels

• Change request management

What We Need from You:

• Timely feedback on deliverables

• Participation in scheduled check-ins

• Access to necessary approvals

• Prompt response to requests

Deliverables:

• All final brand assets

• Brand guidelines documentation

• Implementation roadmap

• Training materials

• Ongoing support options

Success Metrics & Follow-up

We Measure Success By:

• Client satisfaction scores

• Project delivery within timeline

• Brand performance improvements

• Long-term client relationships

• Referral generation

Post-Project Support:

• 30-day implementation support

• Brand guidelines training

• Performance monitoring

• Maintenance and updates

• Future project consultation